Find out more about the on the NHS England website | This lets staff know that their efforts have been appreciated |
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No, this will not replace the current or other forms of feedback | Around 9 out of 10 patients give positive feedback about NHS services when completing the FFT |
You can ask a member of staff how this information is used.
27The posters can be downloaded free of charge as part of the promotional resources available | On the overview page of the provider's profile, there may be a section called "Quality of service" or "Key facts" |
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If you feel that you should have been given the opportunity to respond, but did not receive the question, speak to a member of staff first | NHS trusts may also publish their results on their websites and in their annual reports and |
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