To do this, select your profile photo Feedback | When contacting support, please mention the following:• Make sure that your device is connected to a 3Mbps or faster Wi-Fi network, or a mobile network with a data plan that supports 3G, 4G, or LTE speeds |
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You can confirm this within your device settings | If you have a new phone, or you've recently restored your phone, it may include an old version of the YouTube app e |
Check that you see the YouTube Premium logo instead of the YouTube logo in YouTube.
12Check your phone's notification settings Check that you haven't blocked all notifications for the YouTube app | |
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Visit your device's app store and check if you have any pending updates for the YouTube app | You won't get a response, but your feedback will be shared with the YouTube Product teams |
Make sure to check the box for "System logs.
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